Payment Policy
Effective Date: January 6, 2025
At SnookNapo, we are committed to making your shopping experience as convenient and secure as possible. Our Payment Policy explains the different payment methods we accept, the security measures we take to protect your information, and the terms and conditions that apply to all transactions made on our website, snooknapo.com. By making a purchase, you agree to the terms outlined in this policy.
1. Payment Methods
We accept a variety of payment methods to ensure you can shop in the most convenient way. These include:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can use your PayPal account for a secure and easy checkout experience.
- Other Payment Methods: We may also offer other payment methods such as Google Pay, Apple Pay, and any other secure payment gateway available at checkout. Please refer to our checkout page for a full list of accepted payment methods.
Payments are processed in U.S. dollars (USD), and we only accept payments from accounts with valid billing addresses.
2. Payment Authorization
When you place an order on our website, your payment will be processed immediately to confirm your purchase. The payment amount will be authorized, and funds will be reserved for your order. However, the transaction will only be finalized once your items are shipped, at which point the funds will be charged to your account.
If any issues arise with payment processing (such as insufficient funds, expired credit card, or fraudulent activity), we will notify you via email, and your order will not be processed until the issue is resolved.
3. Security and Encryption
We take your security seriously. All payment transactions on snooknapo.com are processed through secure payment gateways that use SSL (Secure Socket Layer) encryption technology. This ensures that your payment information is protected from unauthorized access and misuse during the checkout process.
We do not store any credit card information on our website. All sensitive information is processed by third-party payment processors who comply with industry security standards.
4. Order Confirmation and Receipts
Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase. This email serves as a receipt for your transaction and includes the order number, the items purchased, shipping details, and the total amount paid.
Please keep this confirmation email for your records, as it will also be required for any return or refund requests.
5. Payment Declines
If your payment is declined, we recommend checking the information you entered to ensure the payment details are correct. You can also try using a different payment method or contacting your bank or payment provider for more information.
In case of a declined payment, your order will not be processed, and no items will be shipped until a valid payment method is provided.
6. Taxes and Fees
Sales tax will be added to orders where required by law. The applicable tax rate will vary depending on your shipping address, and it will be clearly displayed during the checkout process.
Please note that additional payment processing fees may apply depending on your chosen payment method and any international transaction charges from your payment provider.
7. Refunds and Disputes
If there is an issue with your order or payment, please refer to our Refund and Returns Policy for information on how we handle refunds. If you dispute a charge on your account, please contact us directly, and we will work with you and your payment provider to resolve the issue.
8. Changes to Payment Policy
We reserve the right to modify or update this Payment Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically to stay informed about the latest updates.
9. Contact Us
For any questions regarding payments, billing, or refunds, please contact our customer service team:
- Hotline: (347) 808-9133
- Email: info@snooknapo.com
- Website: snooknapo.com