Sales Policy

Effective Date: January 6, 2025

At SnookNapo, we aim to offer a smooth and enjoyable shopping experience for our customers. Our Sales Policy outlines the terms and conditions that apply to your purchase of products through our website, snooknapo.com. By purchasing from our website, you agree to comply with the terms outlined in this policy. Please take the time to read this policy carefully.

1. Order Placement

When you place an order on SnookNapo, you are making an offer to purchase the items you have selected. We reserve the right to accept or reject your order, either in full or in part, for any reason. Once we confirm your order, you will receive an email with an order confirmation, which serves as an acknowledgment of your order.

2. Product Availability

Our products are available while stocks last. If an item is unavailable after you’ve placed your order, we will notify you promptly. If the item is out of stock or discontinued, we will either issue a refund or offer you a similar product of equal value. In the event of a backordered item, we will provide an estimated restock date, and you can choose to wait, request a refund, or select an alternative product.

3. Pricing

We strive to provide accurate and competitive prices for our products. However, in the event of a pricing error, we reserve the right to cancel or modify your order. If an item you have ordered is incorrectly priced, we will notify you before processing your order. You will then have the option to accept the updated price or cancel your order.

4. Payment Terms

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment systems. Payments will be processed at the time of checkout. For your security, we use encryption technology to protect your financial information during the payment process. All payments must be made in U.S. dollars (USD).

5. Order Cancellation

You may request to cancel an order as long as it has not been processed or shipped. If you wish to cancel an order, please contact our customer service team at info@snooknapo.com immediately. We will do our best to accommodate your cancellation request; however, once your order has been shipped, it will be subject to our returns and refund policy.

6. Sales Tax

Sales tax will be applied to orders where required by law. The sales tax rate will vary depending on your shipping address and the applicable local, state, and federal tax laws.

7. Shipping and Delivery

SnookNapo ships to most locations within the U.S. and internationally. Shipping costs are calculated at checkout and vary depending on the destination, weight, and shipping method selected. We strive to process and ship orders within 1-2 business days, and delivery times depend on your location and shipping method chosen.

  • For domestic U.S. orders, standard shipping typically takes 5-7 business days.
  • For international orders, delivery times may vary, and customs processing may add additional time.

Once your order is shipped, you will receive a tracking number via email to monitor its status.

8. International Orders

International customers are responsible for any customs duties, taxes, or fees incurred during shipping. Please check with your local customs office for information on the applicable charges. SnookNapo is not responsible for delays or additional costs associated with customs clearance.

9. Promotions and Discounts

From time to time, SnookNapo may offer promotions, discounts, or special deals. These promotions are subject to specific terms and conditions, which will be stated clearly at the time of the offer. Discounts cannot be combined with other promotions unless explicitly stated.

10. Product Descriptions and Colors

We strive to provide accurate product descriptions, images, and information on our website. However, we cannot guarantee that the descriptions or images will be error-free or that the colors displayed on your screen will exactly match the actual product colors, as they may vary due to your device’s settings.

11. Customer Service

Our customer service team is here to assist you with any questions or concerns. You can contact us at: